HOW MUCH IS IT GOING TO COST ME?
Typically, an average website costs about the same as one or two months of average newspaper advertising, yet it can last a whole year. The price of your website is difficult to determine without first talking with you about your needs and desires.
WHAT KIND OF PAYMENT PLANS ARE AVAILABLE?
We are very flexible with payment plans. We can set up payment plans or you can pay the whole balance upon completion of the project.
I ALREADY HAVE A WEBSITE. WHY DO I NEED TO REDO IT?
You change your inventory displays around to keep your store looking fresh. Your website is no exception. You want to give your customers a reason to keep coming back and changing the content or look of your site can help drive customers to your site and ultimately to your storefront. In some cases, there may be some design elements that are keeping your site from effectively communicating your ideas and information to your customers. We can evaluate your entire site and offer suggestions to build your on-line presence.
I HAD A WEBSITE BEFORE AND IT DIDN'T DO A THING FOR MY BUSINESS. WHY SHOULD I GIVE IT ANOTHER TRY?
In the early days of the world wide web, everyone was tying everything to see what worked. There were a lot of mistakes made and a lot of websites just died a painful death in cyberspace. Now, there are new technologies, new rules and expectations that allow you to reach out to a new audience of users and potential customers.
HOW LONG WILL IT TAKE TO GET MY WEBSITE UP & RUNNING?
From initial consultation to completion of your site could take anywhere from a few days to several months depending on how ambitious you want to be with your on-line presence. We work quickly, but also want to make sure the product you get accurately represents your business and your vision of what you expect out of your site.
WHAT IS THE PROCESS OF GETTING MY SITE PRODUCED?
We will begin with a free consultation to determine the needs and scope of your website. We will then meet in our office and discuss the initial interview we had with you and "brainstorm" a few ideas.
We will then give you a quote along with a detailed explanation of the project. After reviewing the quote, we will meet with you to discuss the project and clarify anything about the project you are unclear on. Once we have all agreed on a course of action, we will begin the project. We will complete about 80-90% of the project before showing it to you. This will give you a better idea of how the site will work.
We will then make modifications and revisions based on your initial feedback. Once the site is ready. We will let you see it and also do some user testing with a variety of individuals to determine the usability of your site. We may or may not then make a few more revisions before posting the site and registering the URL.
We will take care of all the domain name registration and purchasing of hosting space for you as part of the project. The cost of arranging hosting and the securing a domain name will be included in the initial quote.
CAN I UPDATE MY WEBSITE MYSELF OR DO I NEED TO HIRE BIG i-MEDIA TO DO IT FOR ME?
We specialize in Content Management Systems that allow you to easily update your own website whenever you want. There is no additional charge for this and we will train you as part of the package.
You may find however, that updating the site yourself takes up more time than you originally thought. Simple updates such as changing catalog items, photos, and news and events listing can be done by you. If you require new pages and major changes to your site, we can offer you a maintenance plan on a regular basis.
WHAT KIND OF SERVICES CAN I PROVIDE ON MY WEBSITE?
Don't think about what is possible based on the technology available. Think about what you would like to do if you could do anything with your site.
Some examples may be: asking you questions about you, your business and what you would like your site to do for you. After we do some initial planning and research based on our conversation with you, we will send you a quote along with a list of details about your project.
- Providing 24/7 customer support.
- Answers to frequently asked questions.
- Newsletters.
- Events calendars.
- User forums.
- Members only sections.
- Coupons
- Shopping Carts
- Payment Gateways
- Product Listings
- Downloadable information and product
I ALREADY DO A LOT OF ADVERTISING. HOW CAN A WEBSITE HELP MY BUSINESS?
Having a website will have a variety of benefits to your company. These may include:
- Make your existing advertising more effective by providing additional information not available in print, radio or T.V. alone.
- Give directions to your business.
- Give your business a professional image by putting your website on all your marketing.
- Get a jump on your competitors.
- Online surveys.
- Generate interested customer lists for mailings.
- Communicate with your customers via your own email account ( me@mybusiness.comThis e-mail address is being protected from spam bots, you need JavaScript enabled to view it ).
I DON'T HAVE A COMPUTER AT HOME OR AT MY BUSINESS. DON'T I NEED ONE BEFORE I HAVE A WEBSITE?
No, you do not need a computer to have a website. Your site will be stored (hosted) on another computer owned by a company that specializes in providing hosting space for websites. If you need regular updates for your site, we can set up a maintenance agreement that best serves your needs.
HOW CAN I MAKE SURE MY WEBSITE SHOWS UP AT THE TOP OF SEARCH ENGINE LISTINGS?
There is no guarantee that your site will show up in the listings or at the top. There are many ways to design your site so the chances of it showing up are very good. We can discuss with additional options that allow for listings on or near the top of many pages.
More Questions? Contact us for answers.